Broad coalition calls for simpler ticketing and stronger passenger rights for rail travel
When travelling by train across borders, passengers are often frustrated by a patchwork of booking platforms and unclear passenger rights. Almost two in three long-distance travellers have at some point chosen not to take a cross-border train because the booking process was too complicated, and on 40 percent of the most frequently travelled cross-border routes, passengers run the risk of being left without guaranteed passenger rights.
